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  1. Hamilton Gas Products
  2. FAQs

FAQs

Ordering, Delivery, Payments, Pricing, Warranties, Returns & Refunds

Trade Customers

  • Placing an Order Online (Trade Customers)

Delivery

  • I have a problem with an order / I want to know a delivery time. Who do I contact?
  • How long does delivery take?
  • Can I arrange a before 12pm delivery or a Saturday delivery?
  • How do I track my order?
  • Can my order be delivered to an alternative address?
  • Can I collect from your warehouse (Click & Collect)?
See all 11 articles

Ordering

  • I can't check out
  • How to apply a Coupon Code to your Order
  • Where are you based?
  • Do you offer technical advice?
  • How do I know if the product I wish to purchase is in stock?

Payments

  • Can I pay online with Credit Card / Debit Card?
  • Why does Paypal say that my credit card / email address is attached to a Paypal account and ask for your Paypal password?
  • Can I order and pay for my products over the telephone?
  • How can I order and pay for the products?

Pricing

  • What currency do you use for payments?
  • Does the price of goods include VAT?

Returns & Refunds

  • What are your repair timescales?
  • When will I get my refund?
  • My order was damaged in transit. What do I do?
  • How do I return a product within your 30 day money back guarantee period?
  • Do you offer money back guarantee?

Warranties

  • Warranty Claims

Sitemap

  • Sitemap File
Hamilton Gas Products