What do I do if I receive the wrong item?

This is a very rare occurrence, but occasionally things do go wrong.

Please contact us, selecting "Received wrong item", indicating whether you would like a replacement or refund. Please include your customer invoice number or order number and let us know the details of the problem.

You can attach images at the bottom of the form.

We will collect the incorrect item from you and arrange to get the correct item sent out to you as quickly as possible.