When will my order arrive?

Working Day means Monday to Friday and excludes seasonal & public holidays.

The table below is for guidance only.

1 Working Day (Next Day Delivery)

Next day delivery is only available for next working day (does not include weekends or Bank Holidays).

Orders must be placed by 12 pm for next day delivery.

Next day delivery is not guaranteed in adverse weather conditions.

3-4 Working Days (Standard delivery) - most items

A parcel courier or Royal Mail will deliver your items between the hours 08:00-18:30, usually within 2-4 days after your item has been dispatched (unless you have selected another delivery option).

Oversized items

A parcel courier or pallet delivery firm will deliver your item between 08:00-18:30; usually, 3-4 days after your item has been dispatched.

All large item deliveries are 'kerb side' only which means the courier will NOT take items into your delivery address. The receiver must arrange for larger items to be taken from the driver - heavy items will need 2 persons.

Please note that the driver will not take the pallet back.

Tracking

After checkout, you will receive a tracking number.

You can track your parcel anytime after 19:00 on this day.

Please note - Delivery times to some areas of Scotland, the Scottish Highlands, Islands and outside the UK mainland, excluding Ireland, can vary, and items can take up to 4-5 working days to reach their destination after dispatch.

In the unlikely event that we cannot deliver in the times stated above, we will notify you by e-mail or telephone.