My order was damaged in transit. What do I do?

In the unlikely event that your goods are damaged during transit, you must inform us within 24 hours of receipt to be eligible for a refund. If notified within the 24-hour period, we will replace the item or offer you a refund as quickly as possible.

We will also collect the damaged product from you free of charge.

To contact us regarding a damaged product, please use this form and select "Arrived damaged" on the drop-down list.

Read our Returns & Refund Policy.