How long does delivery take?
Products are dispatched in 1 working day*, and it can take up to 3-4 working days for the order to reach you. Click here for more information on Delivery.
For next working day delivery, please place your order before 12 pm. Orders placed after this time will be dispatched the following working day.
* Working Day means Monday to Friday and excludes seasonal & public holidays.
How do I track my order?
When your order is dispatched, you will receive an email with a tracking code. This email might end up in the Spam/Junk folder, so please check in there, too. If you can't find the email, you can contact us (please select "Order Tracking" on the dropdown list) and we will track the order for you.
You can check your order status using the tracking code and one of the links below.
- Track my Royal Mail parcel
- Track my DPD parcel UK Mainland (for tracking codes that start with 1602)
- Track my DPD parcel Northern Ireland (for tracking codes not starting with 1602)
- Track my Fastway parcel
- Track my Pallex delivery UK Mainland (for pallets - tracking codes that start with 1044 - please write in capitals and include the space in the postcode, e.g. SW9 1AQ)
- Track my Cairn Delivery Service parcel - coming soon!