What are your repair timescales?

All our products are supplied with a minimum of one year's warranty subject to conditions. If your goods develop a fault within the warranty period, we will repair or replace them for you as quickly as possible. If we are unable to do this, we will offer you a refund subject to conditions.

If no fault is found, the collection charge will be payable along with the re-delivery cost. If the product is no longer wanted, there will be a 15% handling charge, in addition to the collection charge, as the product cannot be placed back in stock and sold as new.

If you wish to contact us regarding a faulty product, please use this form and select "Faulty" on the drop-down list.

Read our Returns & Refund Policy.